Dahill a sponsor at North Chamber Sustainability program

Dahill has demonstrated leadership in sustainability by offering “waste-free” products built in “waste-free” plants, investing in innovation that delivers measurable benefits to the environment, supporting education and community projects and many other integrated initiatives.

Green is not just a color, a trend or the latest industry buzzword. Sustainability is the way smart companies are doing business, because your customers are demanding it and it’s a great way to save money and help you compete.

Look for easy wins that will give you immediate payback. You need to gain broad-based support for your efforts from senior leaders and other stakeholders. Projects that produce a quick, concrete ROI will prove the value of sustainability inside your company and set the stage for more ambitious undertakings in the future. Here are a few suggestions for quick easy wins that every company can take advantage of today.

• Cut paper use in half through duplex (double-sided) printing and copying.
• Replace hard-to-manage desktop printers, copiers and scanners with one efficient multifunction system that can reduce energy use by 50 percent.
• Use the scan to e-mail capabilities of modern multifunction systems to reduce the need to print and mail hard-copy documents.
• Switch to solid ink color printers (if it is the right application to suit your printing needs) to reduce waste up to 90 percent and eliminate the need to recycle toner cartridges.

What is Solid Ink?

Solid ink is a proven color printing technology only offered by Xerox. A solid ink printer or multifunction printer uses solid sticks (or blocks) of no-mess, non-toxic ink instead of toner or inkjet cartridges. Solid ink is easy to use, produces incredible color print quality, is cost-effective, and is very good for the environment.

The key to success in the demanding, cost-conscious world of business is to make sustainability sustainable by developing and implementing effective green practices that deliver a clear ROI in terms of both the planet and the bottom line. This goal presents a real challenge to every organization, but it can be achieved by finding “smarter ways to green.” www.dahill.com

The United States celebrates Veterans Day annually on November 11th to honor all those who have served in our Armed Forces and also to call on Americans to rededucate ourselves to the cause of peace.

We have many employees who have served in the Armed Forces. And we have many other employees who are married to individuals in the Armed Forces and who make sacrifices of their own to support their spouses.

As a company, Dahill would like to thank all of you who are veterans, active military, and family members supporting military members. We are grateful for what you have done and what you continue to do for our country. We also encourage our non-military employees to pass along your own thanks to your friends, family, neighbors, and colleagues who help all of us protect our country and its values.

The Dahill Senior Management Team

ImageCare is Dahill’s managed print services program that allows organizations to outsource the analysis, implementation and ongoing management of their entire fleet of document output devices.

 Dahill’s Document Management System provides a solution to this challenge that allows you to:

  FACTS:-

• Up to 80% of recoverable costs are missed due to inadequate tracking
• Up to 50% of printing expenses are underestimated
• Up to 19% of revenue is spent on document production, management and distribution

  THE DAHILL SOLUTION:

• Proactive monitoring
• One low cost-per-print
• One vendor accountability
• Local service and support with itemized tracking and billing
• Affordable access to new technology

HOW DOES IT WORK?

Dahill’s ImageCare program allows your business to take control of your printing and imaging infrastructure to ensure it operates as productively and efficiently as possible. This involves implementing a print management strategy with the right mix of hardware, software, supplies and service to increase your productivity and most importantly – lower your overall expenses!

 It begins with Dahill’s ImageCare Analysis which is designed to evaluate your document output system and provide information that will enable your company to implement an improved print management system, increasing efficiencies.

 The second step will be to monitor your printing processes on an ongoing basis. Helping you take advantage of new hardware and software technologies and innovative support programs to keep your expenses under control and continually improve workflow.

 Did you know?  Up to 15% of revenue is being spend annually for document management, filing, retrieving, space for storage, searching and lost document recovery?

HOW WE DO IT? 

• An output device study to evaluate make, model and location of all document output devices.
• An evaluation study of how you currently produce, store and distribute your documents.
• A cost determination to ensure the lowest possible cost-per-image possible.
• An evaluation to help uncover hidden costs to recover lost revenue.
• A plan to enhance processes to increase productivity and efficiency

HOW CAN YOU BENEFIT?

Dahill’s ImageCare program allows your business to take control of your printing and imaging infrastructure to ensure it operates as productively and efficiently as possible. This involves implementing a print management strategy with the right mix of hardware, software, supplies and service to increase your productivity and most importantly – lower your overall expenses!

 On-site Service

• Highly skilled, experienced & certified technicians
• First visit repairs for more consistent equipment performance
• Free-up IT resources to focus on more important network issues

 Help Desk

• Central point of contact to answers to frequently asked questions
• Provide immediate resolutions to technical issues
• Access to a specialized team of IT Professionals

 Financial Reports

• Usage and costs monitored in “real-time”
• Regular report reviews for future cost saving recommendations
• A “Phased Approach” to implement new devices to maintain optimization

 Did you know? Up to 15% of revenue is spend annually for document management, filing, retrieving, space for storage, searching and lost document recovery?

Contact a Dahill Representative today to find out how we can help you reduce your printing costs and put productivity back where it belongs! 210-805-8200

Our products are designed to use resources efficiently, minimizing waste and reusing or recycling.  Through our parent company we support the reduction of carbon emissions by cutting energy use in Xerox and Dahill facilities and providing energy-efficient products and solutions to our customers.

How to help manage your document workflow, output and equipment for a “greener” world.

 Tip 1:

Go digital – read, send and store digital documents.

 Tip 2:

Recycle – use your paper wisely.

 Tip 3:

Replace stand-alone office products with multifunction systems that support ENERGY STAR®.

 Tip 4:

Return print/copy cartridges and supplies for recycling.

 Tip 5 :

Seek office equipment designed for remanufacturing recycling

DAHILL LAUNCHES NEW WEBSITE  

Enhanced Resources on Dahill.com Include Detailed Product Specifications, Streaming Media, and High-Powered Search Engine

san antonio, tx, may 14^th, 2010:  The newly redesigned website of Dahill, a Xerox company, goes live on the World Wide Web. Dahill aims to extend the reach of all the Dahill services, products and solutions by serving a broad audience of consumers, business owners, professionals and decision makers. The new website features expanded content and streaming media including video clips related to Xerox and product features. The redesign incorporates bold color graphics and completely new navigational tools and integrated social media networking.

“Our online visitors will now experience a more vibrant and seamless view of Dahill and its deep online resources,” says David Riener, Vice President of Sales. “The redesign of the Dahill website creates an environment for wide-ranging resources of all the Dahill products, services and customer care. The website is now a tool and research center for clients, prospective customers and internal Dahill employees alike. It will be an ongoing process of improvement and we will be making sure we listen carefully to our customers and employees to keep the website successful.”

In addition to our online Product Catalogue, the new website offers users information on these products such as technical specifications, online media product demonstrations and downloadable product specific catalogues. The site is organized to provide quick and direct access to all of these resources for all audiences. And if a user is not exactly sure where to look for specific information on Dahill, the newly developed site-wide search engine is a tremendous help.

Amongst the new features on the Dahill home page, are the multiple and easier navigation techniques. Information can now be reached in various easy-to-find ways. The “Quick Links” sections point website visitors to the direct areas of interest such as meter readings, product information, contact information and customer care.

“Business Solutions” features the Dahill ImageCare, a combination of managed print services and workflow solutions such as DocuShare, a document content management solution that integrates business specific solutions with customer objectives. This feature allows clients to research the possibilities as to how they can solve internal obstacles and improve business processes.

“About Us” provides website visitors access to Dahill executive team profiles, a company history, corporate culture and includes information on current events and news. A daily RSS and news feed has been added as well.

“Customer Service” now offer clients the ability to request a service call, enter their meter readings, order supplies or ask for remote support by simply completing easy to understand online forms.

“Contact Us” has been enhanced to offer a profile page on each one of our branches such as San Antonio, Austin, Houston, Laredo, Corpus Christi, Rio Grande Valley and El Paso.  Detailed contact information and turn by turn driving directions makes it easy for people to find Dahill branches and warehouses.

“Social Media” is an entirely new section on the Dahill website that offers visitors the chance to integrate their website research with their own social media networks.  Website visitors now have the option to follow and fan Dahill on Facebook, Twitter, LinkedIn and Google Buzz, which will give them the opportunity to stay abreast of the latest news, offerings and events.

Dahill Design Team

The Dahill design team, led by Ronel Uys, has been developing the new design over the past two months, working with staff across Dahill to better support the companies’ multifaceted mission. “The new design was created specifically to engage our online audience, offer a research center and provide continuously updated and relevant information with online tools such as social media to allow online viewers to interact,” says Web Project Director and eCommerce Analyst Ronel Uys. “Packed with quality information, easy navigation and transparency of information, the new design will help to make the Dahill website an extensive resource that is accessible and attractive to a broad and global audience.

Note: Access the Dahill new website at www.Dahill.com. Or find highlights of the new site on our Blog at http://dahillonline.wordpress.org

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About Dahill:

Dahill, a Xerox company is headquartered in San Antonio and wholly-owned subsidiary of the Xerox Corporation. The Texas born and grown document management solutions provider has been dedicated to the local community and its employees since 1988.

Dahill represents the best of both worlds when it comes to your business solutions – the national resources and strength of an $18 billion plus company and the agility and leadership of a locally managed services and support team. Stocking our own inventory, parts and supplies, Dahill continues to sell outstanding printing equipment and software products in our industry. Our focus as a company is our extraordinary methodoly - ImageCare! and our Common Sense Guarantee.

Sign up for DahillOnline at www.Dahill.com/Subscribe to receive free monthly highlights of news, events, product offerings and more! You can also visit www.Dahill.com/Online to signup, follow and fan Dahill on various Social Media networks and groups.

How installing DocuShare for internal use educates and inspires the Dahill Sales team. ”Even if potential customers sleep through the rest of my sales presentation, they’re ready to sign up when I tell them how DocuShare sped up our billing process so we now get paid in 30 days instead of 90 days,” remarked Paul Elliott.

• Shopping for an ECM Solution
• Enthusiastic User Adoption
• Confidence Soars from Hands-On Experience
• Starting the Sales Conversation at the Top
• Perceived as a Total Solution Provider
• Partnering with Xerox

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Shopping for an ECM Solution

Before his company became a Xerox GIS partner, Paul Elliott and his colleagues at Dahill evaluated 30 or more content management solutions and hadn’t found any that met their needs either for their own use or as a strategic addition to their product portfolio.  Two criteria influenced their evaluation: the solution had to be comprehensive yet simple to use, and had to have a great customer support system. 

“We needed something that was solid and reliable that could serve businesses with 10 people or thousands of people. When I saw DocuShare, it blew me away!” said Elliott.

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Enthusiastic User Adoption

Dahill replaced its in-house content management system with Xerox DocuShare, and user adoption was instantaneous.  Dahill’s department managers were encouraged to use DocuShare to create their own collections (folders) and workflows, and early projects included automating purchasing and accounts receivable and payable processes. 

“Our accounts payable staff grumbled about having to scan documents at first,” reported Elliott, “But when they discovered they could find information in seconds, they started scanning their old files into the DocuShare repository even though that wasn’t required.”

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Confidence Soars from Hands-On Experience

Dahill sales reps use DocuShare to access customer records, marketing collateral, and sales materials securely from anywhere, at any time. When sales reps get a customer signature, they can scan the document into DocuShare to initiate the sales process immediately. 

This first-hand, personal experience using DocuShare to streamline the order process strengthens their product knowledge and gives the sales reps confidence in the solution they’re selling. 

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Starting the Sales Conversation at the Top

When presenting a content management solution to any prospect, Elliott always shows the full capabilities of DocuShare CPX so the customer can visualize all of the possibilities, including business process automation through complex workflows.  Then he asks the customers how they see themselves using the system, and then it’s just a matter of determining whether DocuShare or CPX is best for each customer.

According to Elliott, “I show them the workflow capabilities whether they want it or not, because some IT departments rethink their ‘build-it-yourself’ strategy when they see DocuShare’s workflow capabilities. And since pricing is based on number of users, they can get what they need without any big up-front investment.”

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Perceived as a Total Solution Provider

Having a total solution for customers puts Dahill in a stronger competitive position. “We had one situation where we sold a hardware deal (without DocuShare) because they were impressed with our “total solution” capability.  Even though they didn’t want the content management solution now, they wanted to work with a company that understood their requirements and could help them in the future.”

Elliott’s favorite DocuShare deal was the very first one he sold to an oil & gas firm in Houston. Being an alert sales professional, he noticed that they had an old analog copier along with a portable hard drive. When he asked the customer what he kept on the hard drive, he learned that important company files were kept in hard copy at their HQ in Africa.  Someone had scanned them but the copies were not named properly or indexed in any way and the customer had just spent 3 days until 3:00am searching for one vital document.  

Elliott put together a solution for the customer that allowed them to back-file scan and do all of their day-forward processing using a 7345 MFP, ScanFlowStore and DocuShare.  Now the very happy customer can locate important information in seconds instead of days.  And without the integrated paper to digital solution, that old analog copier might still be there.

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Partnering with Xerox

Dahill has relationships with other suppliers, but Paul Elliott described DocuShare as “Number one among my vendors.”  And the overall support from pre-sales to post-sales is “The best I ever worked with. I get fast response and can escalate issues when necessary.”

In addition, DocuShare helped Dahill host live customer events to showcase content management to customers and prospects which generated a lot of interest and incremental revenue. “I’d love to do more events,” said Elliott.

The partnership between Dahill and Xerox DocuShare delivers profits for both companies, thanks to the cooperation and expertise each contributes.  And the future?  “We’re continuing to train our sales reps on how to identify opportunities, and have quite a few deals pending right now,” concluded Elliott. 

With the ongoing product development, world-class tech support and sales and marketing support from DocuShare, Dahill’s successful trajectory will continue throughout the next decade.

Contact Paul Elliott today for more information regarding Docushare

For over 20 years, Dahill has provided superior document management hardware and software solutions to businesses throughout Texas. Headquartered in San Antonio, Dahill represents two of the industry’s leading document imaging companies, Xerox and Sharp.

Whether you have locations nationwide or simply a local facility, the resources of Xerox and Sharp combined with Dahill’s local capabilities and marketplace leadership enables Dahill to be your single source solution for every facet of your document imaging needs.

Dahill has branch offices located throughout Texas. Plus, Dahill is capable of providing hardware and software nationwide through the Xerox and Sharp national account programs.

At Dahill we believe every one of our customers should have easy access to Senior Management no matter the size of your business. Through local decision-making and accountability, Dahill’s proven leadership is your assurance of powerful results